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Shipping Policy

DYB ORDER STATUS -

Registered customers can track your packages with USPS or UPS referencing the tracking number in your order shipped confirmation email. You can register here REGISTER

DYB SHIPPING POLICY - 

Please note: Orders can not be changed, modified, or canceled after shipping has occured. 

SHIPPING RATES

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our store location. Please expect shipping delays during the Holiday season.

IMPORTANT: We have 2 separate locations of merchandise. If you order an item from our Online Only Collection (will be noted in the description of product) with an in store item, your items will ship together from our store location once the item is received from our warehouse. This may cause a slight delay in your shipping times. Please reach out to us via email at designingyoubysandra@gmail.com if you are still unsure of our policies.

Shipping Method

Shipping Charge

Order By

Estimated Delivery

Standard*

$5.00

12:00 noon EST

3 to 5 business days after shipping.

Free Shipping Over $100 Order

$0.00

12:00 noon EST

3 to 5 business days after shipping.

Free Local Pick up

$0.00

12:00 noon EST

1 to 3 business days after ordered.

 

* Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse/store. Shipping is the charge for internet order processing, item selection, packaging, transport, and handling. Delivery times are not guaranteed, notwithstanding additional costs, but are our best approximation and vary. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at the time of order.

* We do offer Free Shipping on orders that are over $99 within the continental United States. 

* Free local pick up is available in Manheim, PA. All processing times still apply. 

* Shipping charges and times may vary by-merchandise. Standard Shipping within the continental United States is $6.95. Shipment to Hawaii and Alaska is $8.95. Shipping prices to Canada are based on the total weight of the order. All other countries will ship via UPS and will vary in rates. Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.  

* Orders placed after noon EST Friday will be processed Monday. Shipping charges and times may vary by-merchandise. A signature may be required.

Carrier Contact Numbers:

  • USPS: 1-800-275-8777
  • International USPS: 1-800-222-1811
  • UPS: 1-800-742-5877

Designing You Boutique is NOT responsible for:

  • Delays with US Postal Service or UPS shipping
  • International Duties or Customs Charges
  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: 

Shipping FAQ

US Postal Service Guarantees

  • We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

Wrong Address Disclaimer

  • It is the buyer's responsibility to make sure that he or she enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times; hence, there is a minimal time gap to cancel/change your order or change its address. If you decide to cancel your order or change your shipping address, please contact us as soon as you place your order. We will do our best to make the change; however, we cannot guarantee that we will do so.
  • If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
  • All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Online Only Collection

  • All online only collection items come from our warehouse in South Carolina and may take up to 7-10 business days to process and be ready for shipment, no matter which shipping method is chosen. 

Please note: During high peak seasons, this may take longer due to high order volume.

Restricted/Hazardous (HAZMAT) Items

  • Certain customer commodities are considered hazardous materials, such as aerosols, nail polish, fragrances, and other alcohol-based products; our policy is to ship these items as standard shipping (ground only) to continental U.S. locations and Canada (excludes Alaska and Hawaii), and to prohibit the shipping to international locations, including APO/FPO/DPO addresses, Puerto Rico, Guam, and all other U.S. territories.