Returns And Exchanges Portal
- Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item in the mail, or date the item is fulfilled and marked ready for pick up.
- Returns are eligible for a refund.
- Undergarments are NOT returnable, they are final sale.
- All sale items are final sale.
- Shipping charges (original and return) are the customers responsibility on returns.
- Please fill out the form below to initiate your return or exchange (if eligible) and we will be in contact within 24 hours of regular business hours. NOTE: weekends and holidays will lengthen our contact time.
- Exchanges for a different size or item on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item in the mail, or date the item is fulfilled and marked ready for pick up.
- Local pick up exchanges, please fill out the form below letting us know the name of the item, the size you are exchanging and the new size or style you would like. We will notify you when your new item is in our local pick up area and ready for a swap.
- If you require shipping and paid for original shipping of an item, we will cover the cost of return shipping as well as shipping your new size to you IF YOU ARE EXCHANGING FOR THE SAME ITEM DIFFERENT SIZE as we know that sometimes getting your right size when shopping online is not always perfect.
- Exchange shipping customers, please fill out the form below with the name of the item, the size you are exchanging, and the size you would like.
- Refunds on our end will be issued in the same form of payment within 3 business days of receipt of product.
- Please refer to your credit/debit card or bank policy to determine when the funds will be visible in your account.